Water Utility Billing Problems
1708 S Olive ST
- Case Date:
- 2/18/2004
Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.
Water Utility Billing Problems
3912 W Woodyard RD
- Case Date:
- 2/12/2004
Letter from Cheryl Crider-Jackson indicated she was gone 10 days of billing period in August '03. She believes her water usage was too high for that period and would like review by USB Adm. Subcommittee.
Water Utility Billing Problems
P O Box
- Case Date:
- 2/5/2004
Letter from Ms. Henderson stated that she communicated to Util. Dept. personnel several times that she bought property that previous was on auto withdrawal for payment. She states she was assured that the January bill would not be to the account of previous owners. It was sent to wrong account, however. Ms. Henderson states she has had problems with Util. Dept. personnel in getting account straightened many times. Letter was sent to Mayor Kruzan.
- Case Date:
- 2/5/2004
Phyllis & Samuel Guskin wrote re. 1725 E. Hunter Ave. They want to object to a request to subdivide existing single family residential lot at 1900 Atwater. They feel that the land is unsuitable for development because it appears to be a sinkhole. They also feel that the water retention needs should be addressed before any development is permitted. Letter was received by Util. Dept. but referred to COB Planning Dept.
Water Utility Problems
2312 S Rogers ST
- Case Date:
- 1/16/2004
Letter states that water line broke and was damaging her property. Even though water line was not on her property, she repaired the problem and is now requesting reimbursement for the repair bill.
Water Utility Billing Problems
3508 E Morningside DR
- Case Date:
- 1/16/2004
Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.
- Case Date:
- 12/29/2003
TCC Council Member states that has several issues with Insight. See attached documents for details.
City Construction Projects
1116 S College Mall RD
- Case Date:
- 10/20/2003
Desires a cleanout for the slotted drain in the driveway.
Desires a tree well for the gum tree on north side of drive.
Desires drainage improvements on the southeast side.
Desires opening in the median.
Water Utility Billing Problems
POST OFFICE BOX 1394
- Case Date:
- 10/15/2003
Customer wrote to complain about personnel in Cust. Rel. office and about delinquent bill for a former tenant at 605 N. Fairview (Beatrice Brinkley).
Water Utility Billing Problems
7336 S Whippoorwill LN
- Case Date:
- 9/23/2003
Customer questions $50.00 misc. tap fee charge and requests review by USB Admin. Subcommittee.