Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.
Barb Ooley, Ofc. Coord. for L. A. Merry & Assoc., requested an adjustment on their acct. #67228, because sprinkler for L. A. Merry & Assoc. had faulty programming. Large amount of water was consumed but did not go through sewer.
Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.
This property is an abandoned building project. It has an open pit that needs to be filled, trash to picked up, property maintained, and electirical wires disconnected. Children play near this site often and it is very unsafe for anyone to be around.
barn at back of property is open and unsafe;has hole in roof and kicked in garage door.
Trash in the yard.
lots and lots of trash on side deck, it is a daycare and people are living in the basement
Complainant has given written permission for us to cross his property at 616 E. 1st St. to see the listed issues.