closed #58697
Water Quality
420 N Fess AVE
- Case Date:
- 3/25/1999
HAS YELLOW WATER, HAS ALREADY LET HER WATER RUN TO SEE IF IT WOULD CLEAR UP
HAS YELLOW WATER, HAS ALREADY LET HER WATER RUN TO SEE IF IT WOULD CLEAR UP
WATER COMMING UP FROM UNDER PARKING LOT.
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.
CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.
LOW WATER PRESSURE
WANTS WATER TURNED ON AFTER HOURS
DIRTY WATER
ran over water meter broke cap
WATER IS YELLOW, WANTS IT CHECKED
DIRTY WATER