Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

9/9/2002

POSSIBLE WATER LEAK

Case Date:

9/9/2002

WATER COMMING UP FROM THE STREET, POSSIBLE WATER LEAK

Case Date:

9/9/2002

WATER LEAK

Case Date:

9/9/2002

STORM DRAIN CANT HANDLE HEAVY RAINS, AND WATER FLOWS OVER IT

Case Date:

9/17/2002

WATER METER LID IS OFF AND LAYING ON THE GROUND. NEED TO SEND SOMEONE TO PUT LID BACK ON.

Case Date:

9/19/2002

WATER COMMING OUT OF GROUND NEAR THE DRIVE AND RUNNING INTO THE STREET

Case Date:

9/19/2002

REPAIR BRICK SIDEWALK AFTER WE INSTALLED WATER LINE

Case Date:

9/19/2002

WATER COMING OUT OF ASPHALT

Case Date:

10/3/2002

Ms. Robinson of SCCAP sent ltr. to Mayor's office stating continuing problem with water quality due to gravel and debris in line. She had their lines checked and no problem was found. She thinks it is CBU lines.