closed #102623
Water Utility Problems
1700 N Curry PIKE
- Case Date:
- 9/4/2003
Customer called to notify us of water coming up out of meter pit.
Customer called to notify us of water coming up out of meter pit.
HIGH GRASS; JUNK PILED 30 FT HIGH IN BACK OF HOUSE. HAS TARPS ON IT AND WATER POOLS AND THERE ARE MOSQUITOS ALL OVER. HAS ALSO SEEN RATS.
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.
Has water backing up into home.
Dr. Colfield called to say that his mother lives at this address and has had a plumber out to see about her sewer which was backing up. Roto Rooter plumbers advised her that the line was broken in several places and probably was broken when the city installed the water main on Henderson St.
TURN WATER ON AFTER HOURS.
Customer requests an emergency water shutoff.
ran over water meter broke cap
valve packing is leaking on water main (repaired)
water canal betwwen 4th + 5th st blocked