Case Date:

6/19/1997

DIRTY WATER

Case Date:

8/31/1999

Customer's water in washing machine appears foamy whether soap is added or not. SG called lab to check it.

Case Date:

2/13/1999

LOW WATER PRESSURE, AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

8/21/1999

WANTS WATER TURNED ON AFTER HOURS

Case Date:

3/29/1999

WATER SERVICE LINE LEAKING AND GOES INTO BASEMENT

Case Date:

1/1/1970

WANTS WATER TURNED ON AFTER HOURS

Case Date:

7/24/1997

LOW WATER PRESSURE

Case Date:

9/30/1998

LOW WATER PRESSURE.

Case Date:

11/24/1997

CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.

Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.