Water Utility Billing Problems
4154 E Hector DR
- Case Date:
- 7/21/2003
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.
Water Utility Problems
416 W 11th ST
- Case Date:
- 2/22/2001
WATER COMMING UP FROM UNDER PARKING LOT.
Water Quality
420 N Fess AVE
- Case Date:
- 3/25/1999
YELLOW WATER
Water Quality
420 N Fess AVE
- Case Date:
- 3/25/1999
HAS YELLOW WATER, HAS ALREADY LET HER WATER RUN TO SEE IF IT WOULD CLEAR UP
Water Utility Problems
420 N Roosevelt ST
- Case Date:
- 11/8/2001
SW CORNER OF HOUSE HAS SETTELED WHERE NEW WATER MAIN ENTERS THE HOUSE. WATER HAS ENTERED THE HOUSE IN BASEMENT AND GOT CARPET WET.
Water Quality
421 N Dunn ST
- Case Date:
- 1/1/1970
HIT WATER SERVICE LINE IN REAR IN ALLEY
Water Quality
421 N Park AVE
- Case Date:
- 9/21/1997
NO WATER
Water Utility Problems
4217 E Morningside DR
- Case Date:
- 7/20/2002
Water seeping out of yard and running down street.
Sewer Problems (Sanitary Sewers)
4219 E Sheffield DR
- Case Date:
- 1/29/2002
WATER WAS BUBBLING IN THE STOOL
Water Utility Problems
422 E Cottage Grove AVE
- Case Date:
- 5/1/1998
House to the west is pumping water out of the basement through a hose, which continually floods the alley through which Ms. Curran must enter her own apartment unit.