Case Date:

9/12/1997

DIRTY WATER

Case Date:

1/5/2001

FIRE HYDRANT IN FRONT OF HOUSE IS SPRAYING WATER

Case Date:

7/27/1998

DIRTY WATER

Case Date:

9/5/2001

Faxed 9/5/2001/4:30pm/guys on truck said they would come back to pick up water heater - no one came back.

Case Date:

9/18/1998

Water tastes like "lake water".

Case Date:

11/26/2002

Cust is unhappy with having to pay the service charges for her irrigation meter over the winter months while not in use. Also, expressed that increase in irrigation water charges is excessive.

Case Date:

1/19/1998

NEEDS AN EMERGENCY WATER SHUT OFF HAS A LEAK

Case Date:

9/23/1998

Water is coming up at the end of her driveway by the street and is running down the street.

Case Date:

6/2/1999

DIRTY WATER

Case Date:

9/30/1997

Mrs. Soni called the Utilities dept. regarding her water bill, to see if they wld. change her billing cycle to read DUE ON ____ (anytime during the 1st week of every mo.). Currently, she receives a bill that is due on the 26th of every mo. She wld. like it changed so her checks won't "cross" the billy cycle, and also so she won't receive a DISCONNECT NOTICE every mo. She says, " It's counterproductive, really." The Utilities dept. says they will NOT change her billing cycle-she's not happy.