Case Date:

4/9/1998

water ponding along Rose Ave in SW corner of lot

Case Date:

4/2/1998

Customer is experiencing black staining in sink. Advised customer it could be manganese. Customer is going to flush hot water heater. SG called "John" at Dillman Lab to leave message for Craig to call and set up sampling tomorrow.

Case Date:

3/27/1998

WANTS YARD REPAIR WHERE CBU INSTALLED NEW WATER LINE

Case Date:

3/24/1998

WANT STREET CLEANED WHERE CBU CREW PUMPING WATER

Case Date:

3/20/1998

LOW WATER PRESSURE.

Case Date:

3/20/1998

LOW WATER PRESSURE

Case Date:

3/17/1998

SEWER PIPE WAS CRUSHED BY WATER LINE INSTALLED OVER IT

Case Date:

3/16/1998

NO WATER

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.

Case Date:

3/11/1998

NO WATER