Case Date:

12/29/1999

Missed pick-up/trash

Case Date:

12/10/2010

snow and ice on sidewalks, treacherous and non-negotiable

Case Date:

7/2/2002

SEWER BACKUP

Case Date:

6/7/2005

no notice left/ missed pick-up/trash: Her trash wasn't picked up yesterday. She claims that her neighbors "huge" work truck parked in front of her trash, so the crews couldn't see it.

Case Date:

9/28/2001

UPSET IN REGARD TO HIGH WATER

Case Date:

5/11/1998

MISSED PICK-UP/TRASH: TRASH CAN IS PROPERLY TAGGED.

Case Date:

9/23/2002

faxed: missed pick-up/yard waste;

Case Date:

1/28/2000

SEWER BACKUP

Case Date:

6/29/1999

METER PIT TOO LOW, WOULD LIKE RAISED TO GROUND LEVEL

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.