Case Date:

4/15/1998

MISSED PICK-UP/YARD WASTE/ SAID THEY PHONE YESTERDAY AND WERE ASSURED IT WOULD BE PICKED UP TODAY.

Case Date:

4/14/1998

MISSED PICK-UP/YARD WASTE;

Case Date:

3/17/1998

MISSED PICK-UP/TRASH/ TRASH IS PROPERLY TAGGED

Case Date:

1/22/1998

Big drainage problem where Morton intersects 2nd, just west of the RR tracks. Big puddles form, drain on north side is higher than the depression that the water gathers in. Water freezes in winter. Citizen says she has reported this several times but no action is taken and no one responds to her. (could not find record in system)

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

12/26/1997

3 City Red Bins have been at curb since Tuesday.

Case Date:

12/16/1997

Other

Case Date:

11/25/1997

M,R

Case Date:

8/13/1997

missed trash. 2nd call.

Case Date:

7/2/1997

Citizen upset with phone service at Animal Shelter - can't get through. Has complaint about 4 cats next door that stay in her yard all the time.