Case Date:

4/4/1997

Subscriber admits late payment of bill caused disconnection. Bill was paid, she requested reconnection to expanded basic service (was specified). Was only connected to basic service. Says CSR Jennifer Lane was rude, told her she'd have to pay for another visit to have expanded added, told her she was previously getting expanded w/out paying. Subscriber says she didn't realize this, it wasn't her fault, nonetheless she asked for expanded when she paid her bill.

Case Date:

4/4/1997

#Y#M##### Resident says she has lots of yard waste and if she didn't prepare it correctly - please let her know.

Case Date:

4/3/1997

HAS PIPE IN HER BACKYARD THAT WATER IS COMING OUT OF AND CREATING A MESS THAT SHE WANTS FIXED.

Case Date:

4/3/1997

SETUP LEAKING ON CITY SIDE OF METER.

Case Date:

4/3/1997

LOW WATER PRESSURE

Case Date:

4/3/1997

SEWER ODOR

Case Date:

4/3/1997

SEWER ODOR

Case Date:

4/3/1997

###S#####

Case Date:

4/2/1997

SEWER ODOR

Case Date:

4/2/1997

SEWER ODOR