Case Date:

5/12/2003

faxed ljl/ missed pick-up/recycling: Resident states no notice left.

Case Date:

5/29/2003

THEY MOW THE FRONT YARD BUT NOT THE BACK. HAS NOTIFIED THE LEASING AGT BUT THEY HAVEN'T TAKEN CARE OF IT. VERY HIGH GRASS.

Case Date:

5/29/2003

TALL GRASS IN THE BACKYARD..THEY KEEP THE FRONT MOWED.

Case Date:

6/4/2003

Marsha left a message on my voice mail that stated the weeds are very high at the now vacant Noble Romans on East 3rd Street.

Case Date:

6/6/2003

reports that at 8th & clark (appears to be the above address..there are bushed that need trimmed back to allow traffic to be seen.

Case Date:

6/10/2003

water meter needs to be turned on

Case Date:

7/8/2003

faxed df/ missed pick-up/trash

Case Date:

7/14/2003

Missed pick-up/other/ trash/ Was left notice for over weight trash - said she knows it is not overweight called Jason He said he will take a look did not fax.

Case Date:

7/21/2003

Missed pick-up recycling.

Case Date:

7/21/2003

Customer feels he was "ripped off" because we charged him an $18 service fee to shut off his meter when he ended his service. He feels after being a customer and paying for our services for some time that we should not charge them to stop their service.