Case Date:

12/31/1997

T

Case Date:

1/8/1998

Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.

Case Date:

1/13/1998

LEAK IN LINES

Case Date:

1/22/1998

MISSED PICK-UP/TRASH. WE MAY HAVE GIVEN HER WRONG INFO ABOUT HOLIDAY. PLEASE PICK UP.

Case Date:

3/26/1998

SEWER BACKUP AT MANHOLE

Case Date:

4/24/1998

LEAK AT INTERSECTION OF SHEFFIELD AND PLYMOUTH.

Case Date:

5/18/1998

WEDNESDAY LARGE ITEM PICK-UP. other/other: She is disabled unable to break down boxes (she has 3-4) can she put out as large item pick-up and city take. she has no one to breakdown.

Case Date:

5/20/1998

MISSED PICK-UP/YARD WASTE: YARD WASTE IS TAGGED; NO NOTICE LEFT.

Case Date:

5/27/1998

WHEN IS CBU REPAIRING CUT WHERE LEAK WAS REPAIRED

Case Date:

6/26/1998

The area along Park Ridge Road becomes clogged causing water to run down onto Cambridge Court, along the east side. The water runs in front of the park in this area. The water doesn't go up to her house but it does wash out her small flower garden each time it rains. She thought a neighbor would have called about this before.