Case Date:

5/3/2000

yard overgrown

Case Date:

5/3/2000

yard overgrown

Case Date:

2/16/2000

Mud is entering basement from the digging that is going on across the street.

Case Date:

2/1/2000

Sewer backup.

Case Date:

1/31/2000

SEWER BACKUP

Case Date:

1/28/2000

Sewer backup.

Case Date:

1/18/2000

Missed pick-up/other/xmas tree

Case Date:

1/3/2000

Sewer backup.

Case Date:

12/28/1999

Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.

Case Date:

12/22/1999

WANT EMERGENCY WATER SHUT OFF, LEAK INSIDE OF HOUSE