Case Date:

6/11/1997

Huge tree on the corner of 3rd and Walker obstructing view of intersection. Very dangerous, according to Daniels.

Case Date:

6/10/1997

Mr. Johnson complained that he had "somewhat of an animal emergency" but was unable to get through to the Animal Control/Shelter. I talked to the Shelter, and apparently they are short 4 staff members and are very busy. When I said that I'd received a complaint they apologized but said that it was important to leave a message, which the gentelman appraently did not do.

Case Date:

6/4/1997

Re: Twin Lakes Concessions. Nine year old boy -- looking at gum -- reported that Jared Accused him of stealing gum and called him a "bastard." Father very upset over child being upset.

Case Date:

5/21/1997

Caller spoke w/county highway superintendent's office about getting Wapehani Lane paved or chipped/sealed. It was chipped & sealed by the county 1-2 years ago. Caller was told that the City is responsible for this raod by someone at the county highway superintendent's office. Dust from road is bothering caller's parents, the Johnson family, and killing vegetation.

Case Date:

5/14/1997

Citizen says that yesterday, Tues. May 12, at 9:30AM, a city employee driving a Blue Celebrity with municipal plates 34835 was tailgating other drivers, cut her off and was generally driving in a hazardous fashion which poorly represented the city. She thought this person should be reprimanded. The incident occurred on Walnut Street.

Case Date:

6/25/2002

Subscriber says she rec'd no notification of the rate increase; she is disappointed by the dramatic increase in rates over the past three years; she would like to pay for smaller package, with the extra channels she uses, but not pay for 60 or 70 channels she doesn't watch.

Case Date:

6/24/2002

Subscriber is upset with the recent rate increase; she spoke with Insight and asked why a middle package between the $11 basic package and the $38 classic package is not available. Insight rep explained that surveys are done to determine subscriber needs - customer has never rec'd survey in 20 yrs. She would like to see a medium range package - basic plus a few extra channels available. She is also concerned about the amount of junk mai that has recently been included in her monthly bills.

Case Date:

6/13/2002

high weeds at 15th Street and Maple (citizen thinks it may be city property) block line of sight, and it may cause an accident

Case Date:

6/4/2002

overgrowth impedes pedestrian movement at the following locations: N. of Justice bldg on College Ave on W. side of street across from Big Red Rogers and 11th on E. side heading south Rogers and 4th on E. side heading north

Case Date:

5/16/2002

Customer called Insight to downgrade from Classic to Basic; her bill read "change of service upgrade $13.95"; cust. called Insight to question bill and was told it was to cover the cost of the tech site visit. Cust. feels she is paying more to pay less; she wanted to downgrade for financial reasons, and instead she paid the cost of a full month of service.