Case Date:

9/4/2002

Missed pick-up/trash:

Case Date:

9/4/2002

faxed ddh/missed pick-up/other/large items

Case Date:

9/4/2002

Missed pickup - resident placed two trash cans out for large items cleanup and we did not take them. Please pick up.

Case Date:

9/4/2002

grass has not been mowed all summer - front has been "stomped down" but side and back yards are high..believes this is a rental

Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

9/3/2002

huge pile of trash along the south side of property

Case Date:

9/3/2002

CARS ARE BEING PARKED ON THE GRASS OF THIS PROPERTY WHICH IS VACANT.

Case Date:

9/1/2002

Emergency line locate.

Case Date:

8/30/2002

While burying his neighbor cable drop, Insight tore out Mr. Vandervort's cable. They ran a new cable across his yard. It took five weeks to bury his cable. Now, its been 10 weeks since the inital incident and his yard is still not repaired. He has made several phone calls to Insight to resolve this problem.

Case Date:

8/30/2002

Apartments next to 320 S. Grant are allowing trash into the yard behind it and the trash container is not enclosed.