Case Date:

12/16/2003

Jason call me. Faxed RH Missed pick-up/trash: Has not been picked up for the past 2 weeks. If something is wrong call & let them know Thanks Rosha

Case Date:

12/17/2003

Vehicle on lawn

Case Date:

12/17/2003

There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.

Case Date:

12/17/2003

Raw sewage discharging from clean out.

Case Date:

12/17/2003

There is trash everywhere. There is also offensive holiday decorations.

Case Date:

12/17/2003

faxed ljl/ other/trash: Resident set trash out late, please pick up

Case Date:

12/17/2003

fxd ph/ Missed pick-up/yard waste

Case Date:

12/17/2003

fxd ph/ Other/ Found out neighbor had his lid Sorry he complained earlier.

Case Date:

12/18/2003

faxed RH/ missed pick-up/recycling: Missed her cardboard in her recycling. If something is wrong Please call her & let her know. Thanks Rosha

Case Date:

12/19/2003

Mr. Plucker stated that he had called Insight 2 weeks ago to inquire about Insightbb. Mr. Plucker ask the representative if there were any special offers if he signed up for the service, the rep told him that there were no outstanding deals at this time. Mr Plucker stated that he then heard (a few days later) an ad on the radio advertisng a special promotion if someone signs up for Insightbb. Mr. Plucker then called Insights customer service and told them that he had heard the advertisement