closed #65746
Water Utility Problems
200 S Madison ST
- Case Date:
- 11/26/1997
DIRTY WATER
DIRTY WATER
Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.
fruit tree in quad has fungus that needs to be sprayed, the tree needs to be pruned, was sprayed for bugs
Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.
dumpster fire at Bicycle Apts not cleaned up yet, broken bottles trash
mattress and trash again strewn around dumpster and parking lot from Granite Apts.
SEWER ODOR INSIDE HOUSE
Missed pick-up/trash
BELIEVES THE TENANTS AT 200 S JEFFERSON ARE PARKING ON THE SOUTH SIDE OF 4TH WHERE THERE IS A NO PARKING AND THEY ARE ALSO PARKING ON THE GRASS IN FRONT OF THE NO PARKING SIGN.
Fax to Sanit. Missed pick-up/trash