Case Date:

8/31/2001

faxed kb/9"05 8/31/ Missed pick-up/recycling: Not picked up tow weeks ago just wants to make sure crews know.

Case Date:

5/14/2002

The above address is Mr. Holdeman's daughter residence. Mr. Holdeman called Insight to get a price quote for digital cable. He was quoted $59.95. He received a bill in the amount of approximately $109.00 and was billed for two boxes (@$7.99 each) instead of one. He is upset that he was again quoted one price and billed another. He is also concerned that he was not told that his bill would include sales tax, franchise fees, and other user fees by the customer service representative.

Case Date:

3/4/2002

not sorted

Case Date:

9/14/2000

Thurs. Missed pick-up/other/appliance: Was not picked up last week or this week.

Case Date:

12/2/1997

SEWER BACKUP

Case Date:

7/16/1999

MANHOLE IS STOPPING UP

Case Date:

1/22/2003

faxed RH/ other/recycling: Could you please pick up 1-23-03 on Thurs. - it should be sorted properly If it is not done right call her. Rosha

Case Date:

7/19/2010

Trash has been there since May when renters moved out.

Case Date:

8/21/2001

faxed 8:59Missed pick-up/Picked up entire street - except her

Case Date:

9/15/1998

Tuesday pick-up/Missed pick-up/Yard waste: YW is in can with tag. No notice left, but YW has been missed several weeks.