Case Date:

10/4/2001

Mr. Shaw has multiple complaints regarding Insight charging a per outlet connection fee for pre-wired units (cable ready) for Hoosier Court Condo, Hoosier Heights, and Hoosier Court at Henderson Street. Mr. Shaw stated that there is no need for techs to be inside the units because work can be done from the outside. Mr. Shaw further stated that he feels that Insight in general is unresponsive and unhelpful in regards to customer complaints.

Case Date:

2/27/2003

Sara sent a letter via fax stating the following: November 2002 Sara spoke w/ Mr. Phillips and Paula Dodds regarding the billing situation for acct #67625. She was faxed a statement saying they owed $100.14 and this would bring them current. Since that point their bills are still showing a balance forward. She has contacted CBU on numberous occasions as to where this bal is from w/ no succcess. She feels that CBU has lost their interest in satisfying their customers.

Case Date:

9/14/2001

not sorted

Case Date:

5/4/2006

grass has not been mowed this year according to complainant.

Case Date:

9/7/2001

too heavy

Case Date:

3/19/1999

Fri-A/Missed pick-up/recycling

Case Date:

8/5/1998

LOW WATER PRESSURE

Case Date:

5/20/2020

Case Date:

9/11/2013

Customer said there is a pipe exposed on the side of the storm ditch.

Case Date:

10/9/2014

Storm culvert is clogged up