Case Date:

3/4/2020

Is this why my recycling didn't get picked up this morning? I'm pretty careful about checking that triangle. Turn off fee?

Case Date:

10/19/2023

Discarded sofa outside the dumpster. Been there for days now

Case Date:

2/21/2022

Very large amount of trash and garbage piled on front stoop for weeks.

Case Date:

6/21/2023

For many years we have been putting out yard waste bags for pickup on designated. Never was there a problem. That is, until about six weeks ago. The excuse given was that the materials were against the house. That was not true. This Wednesday, today, we put two yard waste bags put placing them in front of our recycling and trash bins. They are (present tense because the bags were not taken) clearly visible. In fact, the recycling personnel had to reach around the waste bags to retrieve the bin to empty. Why the awful service the past few weeks?? Our adjacent neighbor, who is caring for an ailing spouse, did not have hers picked up either. Granted hers is not totally visible. But it is in a spot where their bags usually have been placed. Please resume the fine service you offered until six weeks ago.

Case Date:

1/19/2020

3 bags of leaves

Case Date:

11/2/2023

I put out two bags of leaves for pickup today, 11/2 during my normal trash pick up. They were not picked up. According to your website, picture attached, during the month of November, today is November 2nd, they are picking up the paper bags weekly. Mine were not picked up. You should not state they will be picked up weekly if they are not going to be picked up. Thanks, Danielle

Case Date:

12/28/2023

Our yard waste was not picked up today, though garbage and recycling were. Can you take care of this? Thank you

Case Date:

7/26/2012

The trash cans in the business district, along Kirkwood Ave. stink.

Case Date:

8/12/2012

The 500 block of West Kirkwood has a trash container fastened to the #3 bus stop sign on the south side of the street. Folks are good about using it to dispose of their trash. However, the bus stop on the north side of the street is without a trash container---so there's litter all over the grass, curb and sidewalk. I don't know who distributes or cleans these containers, but I'd like to see a trash container attached to the stop sign on the north side of the street in the 500 block of West Kirkwood. This area is part of the BEAD district and should be kept as clean as possible. Thank you! --Chris Paputsas

Case Date:

12/30/2016

I have always had positive experiences with all members of the Sanitation Department, but this past year, in particular, I have had extremely positives experiences. Not only have the team members been thorough, timely, and respectful, but everyone has been SO friendly! The team doesn't hold back on the smiles, waves, and well-wishes. I cannot say enough positive about the Sanitation team (yard waste, recycling, trash) that comes through the Winslow Farms/Sweetbriar neighborhood. Thank you so very much and please pass along my appreciation!