Case Date:

6/10/2024

Shortly after driving on my street, where there is construction on traffic calming devices, I had a flat tire. There is a screw in it from where the construction crews have been working. We would like to know the process for getting reimbursement for repairs. We will have to replace the tire on a car we have had less than a month because of this. We also would ask that crews clean up the area and remove any hazards; there have been cones (and screws, apparently) in the way of traffic on South Weatherstone Lane. Thank you!

Case Date:

12/27/2013

John Stackhouse called regarding a sewer backup in his home on Sat, 12/21/13. Customer left a voicemail for Tonia Lucas on 12/26/13. Requested a return call at 812-325-0048. Customer's address is 2102 E Wimbleton. I spoke w/ customer on 12/27/13 and advised him to contact Renee Rose in the Risk Dept and provided him with her contact #.

Case Date:

12/24/2013

I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.

Case Date:

2/17/2022

On the second floor on the Morton Street parking garage there is a security camera hanging very low. I walked into it today and was badly injured by it. It is a very big hazard for anyone walking in the parking garage. This has caused me a significant amount of trauma and pain. I am certain others have experienced the same issue. Please get this fixed immediately. The negligence is unacceptable. My team of lawyers will be in contact.

Case Date:

4/30/2022

Damaged the front rim and broke hub cover in several places on two rims.

Case Date:

8/28/2013

Mark Todd from 5874 S. Handy Rd called and said fence and fence post was damaged when work was done. He says he will fix and will bill us, needs to know who to bill and where to send bill to. His phone # is 812-369-8300.

Case Date:

11/25/2014

Recently a City Water Main was reported broke and water flooded sidewalks and parking lots. A few days later the bank noticed it also left a coating of clay in the basement of the Chase Bank, 2642 E. Third Street, Bloomington, IN. Facility Manager notified city who sent out a Risk Assessor to look at the issue who told the bank personnel that they would call FM back and let him know that he would have to fill out legal forms if we wanted to pursue the city cleaning this up. I would to get a call about the next step and the forms to fill out.

Case Date:

2/9/2014

While dining at Mother Bears on 7th St on 2/8, one of our players parked next door where they shouldn't have. Her car was towed to carls on 3170 Walnut. Although our young lady was guilty for parking in the wrong location, my complaint is that this business is charging $140 for the towing of a vehicle a few miles and charging $140 and ONLY WILL ACCEPT CASH. Doesn't seem too legit to me. Wonder where and if that cash is being reported??? This gives the town of Bloomington a big black eye.

Case Date:

2/15/2013

I am investigating an auto accident that occurred on 1/31/13. I am with American Family Insuance. The accident occurred at Walnut St and Hillside Dr. My question is, Are there any traffic cams at this intersection. If so, how would I be able to get a copy? Thank you for your assistance.

Case Date:

8/4/2021

Is there reimbursement for pothole damage?