closed #59456
Water Quality
920 S Rogers ST
- Case Date:
- 1/6/1999
WATER MAIN BREAK, 1/5/1999, CAUSED AIR IN HIS LINES RATTLING HIS WATER PIPES AND CAUSED SEALS ON TOILET TO BLOW
WATER MAIN BREAK, 1/5/1999, CAUSED AIR IN HIS LINES RATTLING HIS WATER PIPES AND CAUSED SEALS ON TOILET TO BLOW
AFTER HOURS CALL - WANTS WATER SHUT OFF
DIRTY WATER
NO WATER-WATER GUSHING OUT OF GROUND
NO WATER
THIS WAS AN AFTER HOURS CALL OUT- NEEDED AN EMERGENCY WATER SHUT OFF
LEAK IN BASEMENT
Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.
Mr. Waters has called and visited numerous times. He feels he should be credited $50 because he was on vacation and did not use that amount of water. His meter was tested and no problems were found. Mr. Waters told that he could not be credited that amount. He wants to appeal to Mike Phillips when he returns.
Confusion regarding the Stecker's water bill has caused them distress and concern. Please clear up the situation. See letter.