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City of Bloomington, Indiana

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closed #177557

Water Quality

4032 W Glen Oaks DR

Case Date:
9/21/2021

Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.

closed #177800

Water Quality

4032 W Glen Oaks DR

Case Date:
10/6/2021

Water taste is still an issue - still undrinkable

closed #179150

Water Quality

3520 W Festive DR

Case Date:
3/2/2022

Low water pressure and the water is cloudy.

closed #181318

Water Quality

4189 W Chisholm TRL

Case Date:
9/1/2022

The water is so terrible tasting and smelling that my family cannot drink it! We were forced to buy water. How long will this last? The foul smell and taste happens nearly every year. With CBU being the only source of potable water in Bloomington, there is no alternative! We are having to spend our limited resources to get drinkable water. We should at least get a decrease in water charges if CBU is unable to correct the issue permanently.

closed #181461

Water Quality

935 S Persimmon Tree CIR

Case Date:
9/9/2022

We all are aware of the taste and smell issue with the water right now. I work at the hospital and many of my patients refuse to drink it because it tastes so bad, as do I. The smell in the shower or when pouring water to boil is so bad. My big issue is that my dog has become very ill with bleeding upon urination, vomiting, and severe diarrhea. When I took her to the vet there were 3 others in the waiting room with dogs with the same issue. I know we have been told that the water is safe to drink but I'm not sure this is a coincidence. I worry that there have not been enough testing done on the safety of the algae in the water on pets. I will be giving mine only bottled water and hope she survives this illness but really want this issue resolved.

closed #185137

Water Quality

3937 W Walnut Leaf DR

Case Date:
8/21/2023

A lot of rust in water. Also the neighbor at 3945 hired a landscaping Company , they drove over the meter opening & broke the top. Don’t know if that’s contributing to water quality.

closed #119833

Water Utility Billing Problems

4013 W Beasley DR

Case Date:
3/28/1997

SHE SAID HER BILL IS EXCESSIVELY HIGH, ACCT # 307-09400-03. SHE SAID CAP PAID $93.86 ON 2-25-97. SHE WILL BRING A COPY OF RECEIPT IN TO UTILITIES.

closed #121072

Water Utility Billing Problems

3350 W Indian Creek DR

Case Date:
9/10/1996

Left payment in Drop box. Check never cleared bank . Her account # 140-07000-00. Customer rec. disconnect notice.

closed #58040

Water Utility Billing Problems

2005 S Yost AVE

Case Date:
5/25/1999

Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.

closed #64943

Water Utility Billing Problems

3695 S Judd AVE

Case Date:
2/25/1998

Customer got blue bill and service was terminated.