Resident called in about her recycling being written up for not being properly sorted. She stated she had been sorting it the same way for years and had never had problems before (paper in one, plastic/glass/aluminum in other). I sent Mike Courter out to check on it. He stated the recycling was fine and removed it from her residence.
Miss out. Resident stated a car parked in front of his one bag of trash.
Resident called in stating recycle was not picked up. Mike Courter went out and picked up. Courter reported that there were two write-ups on the recycling (neither of which had been brought in the office for me to enter) for the items not being properly sorted. Prior to sending someone to a missout at this residence again, check with 939 to make sure they have brought in their tickets for this days route.
This stop was a problem stop in 2012 as well. Yard waste will write up one more time before sending to HAND.