Case Date:

10/22/2019

The detour for the B-Line Trail around Switchyard Park right now (10/22/2019) is a product of shortsighted planning, a lack of anticipation of user experiences, and just illogical. When coming from the north, the detour turns you to the west on a small gravel path and leads to a street - W. Hillside Drive. There are no signs after leaving the B-Line that indicate there is a planned detour route. My assumption is to go on the multi-use path on the west side of Rogers. Good luck getting over there in rush hour traffic on a bicycle. No one on Rogers stops for bicycle or pedestrian traffic trying to cross the street. Why would the detour not go on the multi-use path on the north side of Grimes to Rogers? A sidewalk is in place to get from the B-Line (just north of the bridge) to the Grimes path and then use the light to cross Grimes and Rogers to get on the Rogers path. That is what I will do from now on with my logical thinking that the City did not use in setting up the detour. Also, the accessibility issues with the detour as it is now seem questionable at best, and unsafe otherwise. After you cross Rogers and get on the multi-use path to head south, the journey is far from smooth sailing. That path is woefully maintained and clearly not prepared to be the detour of the B-Line Trail. The trail bed has gravel, sand, and glass on it, among other debris. Multiple points along the path have overgrown bushes and tree limbs that present a hazard. The City's detour signs should read: Good Luck to All Who Pass. Thanks for creating a fun adventure on the commute home today. Nothing like leaving the safety of the B-Line to enter a world of traffic, debris, and obstructions. Well thought out. But, what else do we expect in a city that notoriously fails at detours and construction projects? Not on time and clearly out of the way. I'll drive tomorrow for my own safety.

Case Date:

5/17/2021

My Father, Mother and two sisters are buried at Rosehill Cemetery. I went to visit their grave last week. The condition around the grave and the grave stone was terrible. It included very spotty grass and a hole that appeared to be a cave in. The headstones also had lichen growing on them. How do I have someone properly maintain the headstones and my family plot?

Case Date:

9/4/2021

Case 176127. Can you please clean up this area of Mills Pool so it’s easier to walk without any trash, mud, or weeds? Thank you!

Case Date:

6/6/2024

Mills pool has 19 chairs TOTAL. This feels inequitable compared to Bryan Park. Given the proximity to low income housing, it feels important to give this pool a little more love instead of having starkly different offerings than BP.

Case Date:

6/30/2024

MAINTENANCE ISSUE: Uneven surface to the left of the kiddie pool entrance is a dangerous tripping hazard. Red paint is so faded as to be useless.

Case Date:

6/30/2024

The ADA accessible parking sign for Mills Poop is hidden by a tree branch and hard to see. The pool driveway to reach this parking space is also blocked off by orange traffic cones. Painting the curb light blue by the accessible parking sign would help make it more visible and accessible.

Case Date:

7/21/2025

When I attend your pool movie on Saturday your pool staff ask my mom bring 7$ for pool and movie that haven’t said on your park website for your movie at pool

Case Date:

12/26/2021

The lights on light pole #150 on the north end of the B-line are out. It looks like someone may have interfered with the wiring to that pole.

Case Date:

2/18/2022

For several months there has been a shopping cart filled with debris across from lamp posts #157 and #158 on the B-line trail.

Case Date:

6/23/2025

Hi there - a kind suggestion as we are in summer. There were some patrons today with a service animal. It may be a suggestion to post signage or have the kind workers remind that the concrete is 100°.. not many shade options when all areas are taken.. and poor animals being made to pant and burn their paws. I am not against service animals, but the cruelty or failure to treat animals with care, especially in this weather. I was mere minutes away from calling police today for the animal.