Case Date:

5/25/2023

Our recycling bin went missing this morning. My husband check the camera connected to our ring and the robotic arm on the truck dumped the whole can into the truck.

Case Date:

5/31/2023

There is an orphaned recycling bin on the sidewalk in front of 423 S Eagleson - it does not belong to any of us in this area. Is it possible to find where it belongs based on the serial number? Or if not could it be collected by the city?

Case Date:

2/23/2022

Over the past few weeks, recycling has been strewn about the streets throughout Eastern Heights. It appears that papers and other lightweight items are floating out when the carts are being dumped into the truck.

Case Date:

1/1/2018

If I have a large piece of cardboard, such that a 55" TV came in, does that have to be cut up in small pieces and tied in a bundle to fit in the recycle container? Thanks

Case Date:

9/8/2022

Our recycling was not picked up today and there was no indication as to why

Case Date:

8/18/2022

My recycling was not collected today. It was placed and distanced properly, so I do not understand why it was not collected. Please arrange for pickup ASAP.

Case Date:

8/21/2022

Recycling bin wheel broke off.

Case Date:

10/5/2022

I have reached out several times, but my recycle bin was stolen. What can I do?

Case Date:

10/18/2022

My recycle bin #17081187 has one lid latch broken. I figure the other one doesn't have long to go. Kindly let me know how to arrange a replacement bin. Thanks.

Case Date:

10/29/2022

I forgot to put trash and recycling out in time Thursday. After I missed the trucks, I sent a form requesting Friday pick up. The trash was picked up but recycling was not. I can wait until Thursday but wanted you to know the recycling wasn’t picked up so I don’t get charged for it