- Case Date:
- 5/9/2023
Tuesday, May 9 2023
Trash and recycling pickup personnel are leaving bins knocked over and in the middle of driveways. Maybe need a refresh course on how to put the bins back down after dumping them / maybe a new employee. This doesn’t usually happen on our route… sometimes but it’s not usually.
Water Utility Billing Problems
- Case Date:
- 5/9/2023
I have been charged for 2 large pickup items and I have only lived here for 2 months and I haven’t had any large items put out with trash other than a box that didn’t fit in recycling bin.
- Case Date:
- 5/15/2023
Today I've decided to complain about an issue I started regularly noticing months ago. Whoever is now collecting trash &/or recycling on our street, S. Eagleson Av, in the section between 2nd and Sheridon, is routinely dumping the recepticals on their sides on the ground whereever convenient. (See photo) This morning they left my neighor's on the ground blocking the entry way to our common driveway. When I came to move it, I realized they had also broken the lid. Then as I drove south on S.Eagleson, I saw that this was done all the way to Sheridan, where I assume the truck turned. At least half the bins were on their sides, some in the street. I took four photos the whole way, as well as two of my neigbor's receptical- Unfortunately your portal only allows a single photo, but I have all the others. Please address this situation. There is no reason the recepticals can't be placed upright, but at least they should be neither broken nor left on their sides in the street, on a sidewalk or in the entrance to a driveway. Dan Caner
- Case Date:
- 5/16/2023
My recycling was not picked up this morning. It was out front as usual last night. Could I please get this picked up? I need the bin for new recyclables.
- Case Date:
- 5/17/2023
Hi,
My trash cans have been damaged yesterday (Tue May 16th) while the trash truck was picking up our trash. Attaching the photo as well sharing a video link.
https://drive.google.com/file/d/19CnoiREi1gK__R2icVtKSebsq4RrIc3w/view?usp=sharing
Can you please help to address this issue.
Thanks & Regards,
Rajesh Pardeshi
- Case Date:
- 5/18/2023
Today was the scheduled trash day for our neigborhood. But nobody on Sussex drive has had their trash collected. Maybe the truck missed our street this morning?
- Case Date:
- 5/25/2023
Our recycling bin went missing this morning. My husband check the camera connected to our ring and the robotic arm on the truck dumped the whole can into the truck.
Yard Waste
430 W Church LN
- Case Date:
- 5/28/2023
The yard of this home contains trash. There is an abandoned car that has been parked in the same spot for over a year. The windshield is shattered. There are also empty gasoline containers in the yard as well as boxes and childrens toys. The house is overgrown with vines and weeds. The bushes in the front of the yard block the view when pulling out from Southway Dr on to Church ln.
- Case Date:
- 5/31/2023
There is an orphaned recycling bin on the sidewalk in front of 423 S Eagleson - it does not belong to any of us in this area. Is it possible to find where it belongs based on the serial number? Or if not could it be collected by the city?
- Case Date:
- 6/8/2023
I have lived at my address 5years And since December of 2022 my husband's been on dialysis at home we acquired quite a bit of medical waste as he treats 5 times a week. The problem I'm having is I made a agreement with the supervisor of sanitation to take 7 bags of medical waste for $20. When I got my bill It was seventy dollars When I called about it I got a phone call back and they said some other things had been placed outside of that 7 bags and that's why they. Charged me the $70. We live on a fixed income and they justified it saying that some people get 3 or $400 bills of trash when students move out. I thought there was a cap on it evidently that's not the case. I don't think it's fair that I can't go get another trash service because I live in city limits. And there's no other way for me to get rid of this medical waste. I can't even make a statement by not paying the $70 because then my water will get shut off and he needs water for his machine. Things worked so much better when you bought trash stickers and popped them on the bags you needed to get rid of big mark up to pay $10 now instead of $1 AND Pay for your trash can.