Case Date:

6/8/2023

Trash pick up poked a hole in my trash can and dented the side. Just do not want to be liable for the damage

Case Date:

6/21/2023

For many years we have been putting out yard waste bags for pickup on designated. Never was there a problem. That is, until about six weeks ago. The excuse given was that the materials were against the house. That was not true. This Wednesday, today, we put two yard waste bags put placing them in front of our recycling and trash bins. They are (present tense because the bags were not taken) clearly visible. In fact, the recycling personnel had to reach around the waste bags to retrieve the bin to empty. Why the awful service the past few weeks?? Our adjacent neighbor, who is caring for an ailing spouse, did not have hers picked up either. Granted hers is not totally visible. But it is in a spot where their bags usually have been placed. Please resume the fine service you offered until six weeks ago.

Case Date:

7/5/2023

Trash wasn't picked up. Want bigger trash container.

Case Date:

7/5/2023

I also want a bigger container because sometimes we can't close ours

Case Date:

7/5/2023

Trash wasn't picked up and I want a bigger trash container. Street is 808 south Madison st bloomington indiana 47403. I messaged earlier

Case Date:

7/20/2023

Trash was not picked up on Wednesday (our normal day). Can it please be picked up. Thanks

Case Date:

8/3/2023

My trash wasn't picked up today for some reason. Recycle was taken but not trash and nothing was different from any other time. Thanks :)

Case Date:

8/9/2023

I live at 3500 E Morningside Drive in Bloomington, Indiana. (There are two homes that appear to be at this address. Ours is the light green ranch house with a dark green metal roof.) We have a dark green plastic mailbox by the street. Our mailbox was damaged this morning, 8/9/23, sometime after 6:30am. Our neighbor noticed the damage and notified us this morning at 11:04am. Since today, 8/9/23, is Wednesday, the day that trash and recycling are collected in the Park Ridge neighborhood, we are guessing that the damage was caused accidently by the robotic arm of the sanitation vechicle. We didn't have bins out this morning to empty, but other neighbors did. Here is a link to photos that show the damage that was done to our mailbox: https://drive.google.com/drive/folders/19_rM2q5K7visO0LR5-6t8QG-fYq8OQia?usp=drive_link . It was scraped on the top, pushed back and to the side, the plastic on the back was broken, etc. We had a box for the Herald-Times newspaper next to the mailbox which was knocked over during this incident, so my husband removed the post from the ground. Unfortunately I don't have a photo of that. I'm hoping someone would be willing to meet with us to see the damage. If after seeing the damage, they agree this could have been done accidently by the robotic arm of the sanitation vehicle, I'm hoping we could be reimbursed for the damage. Thank you for your time and attention to this concern. Please know that we greatly appreciate the weekly sanitation and recycling services provided by the city staff.

Case Date:

8/11/2023

Abandoned shopping cart full of trash at 2nd and Rogers. Been there since 8/9/23.

Case Date:

9/18/2023

Trash pickup did not occur today on S Manor, south of Sheridan/Southdowns. Looks like the whole block got skipped. Thank you!