Case Date:

1/30/2026

Trash and recycling hasn't been picked up.

Case Date:

1/30/2026

Recycling was picked up but not the trash.

Case Date:

1/29/2026

My trash at 901 W 11th Street was skipped this morning. As was the trash next door at 903 W 11th Street. My other neighbors’ trash was collected so not sure why we were skipped.

Case Date:

1/29/2026

Trash and recycling bins at 510 West Allen (my residence) were not emptied this morning. My neighbors bins were emptied. Was this because I did not put the bins in the street beyond the big berm of snow left by the plow? I did not want the bins to be knocked over in the street. Let me know if there is any possibility the truck can get my bins. Otherwise, I will wait until next week. Just want to know why they did not pick mine up.

Case Date:

1/28/2026

Hello, Last week, one of our trash cans was not collected, even though we followed the CBU guidelines. This week, the trash truck drove down our alley without stopping at any of the houses on our street. As a result, we now have a significant amount of trash accumulating inside our home. Could you please let us know when we can expect our trash to be picked up? Thank you very much for your time and assistance—we truly appreciate your help.

Case Date:

1/27/2026

i got a notice that trash will be picked up tomorrow. but previously i got a notice to do nothing about trash this week. Could you please send out another message about what is going on?

Case Date:

1/19/2026

Our trash pick up was missed this morning. Recycling was picked up.

Case Date:

1/15/2026

Broken Recycle Container

Case Date:

1/15/2026

Trash cans left at end of driveway next to road.

Case Date:

1/14/2026

Re 1536 so Andrew Cir. 47401. #46187-002. We live at 1548 so Andrew Cir and own the adjoining lot which has a sprinkler system but no structures. It is undeveloped. Over the past three months we have been billed for a medium cart at $16.48 per month. We never ordered this cart and have been getting bounced from utilities to sanitation trying to resolve the issue. The city owes us $49.44 and we want this error removed from any future billing. Thank you Don Geyra