Case Date:

3/27/2018

Dear Madam or Sir, I am writing to complain about two issues: 1) While delivering new garbage and recyclable disposer containers, the truck broke my mailbox. 2) Seems like they delivered a defective recyclable disposer container. One of the wheels fell off. I picked it up and pushed it back in several times. Now, during a pickup - that wheel just disappeared. Perhaps it fell inside the truck. Please help. Arkadev Chatterjea 2551 N Skyline Drive Bloomington, IN 47404

Case Date:

3/8/2018

This morning when I went to bring in my trash and recycling containers I noticed that my trash had not yet been picked up. I do see, however, that all of my neighbors have brought in their containers. I only have about one small grocery bag of trash per week, but it is still in the bottom of my trash can. As I am required to pay for this service weekly, is it possible to have my bill reduced this month as I have not received the service? thank you, Cynthia Ramlo