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City of Bloomington, Indiana

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closed #125840

City Performance

Case Date:
4/20/2012

Female bus driver said she thinks it's dangerous for City Sanitation trucks to block the entire width of the street when they're doing the trash pickup. She said she's afraid there will be a bad accident.

closed #164471

Yard Waste

Case Date:
5/18/2018

The yard waste for my neighborhood was not picked up yesterday (or today). Several of us still have our yard waste at the street. Could you look into this issue for us please? Thanks! Travis Thickstun 1707 E. Camby Lane (Bentley Court)

closed #164695

Recycling

Case Date:
6/6/2018

I called last Friday and reported that my recycling was never picked up and I was told to leave it by the curb and it would be a day or so before you would get to it.. As of today it is still in the front of my house full to the top so I guess it will not be picked up until tomorrow which is the usual day for pick up. I need a refund since I pay every month on my water bill for this service. Please have someone contact my. Thanks, Julie

closed #164754

Trash

Case Date:
6/11/2018

Hi, I had a note from the sanitation crew that said my trash was too close too a vehicle (true) and had to be placed on the curb. I live at 419 S Highland Ave. The trash and recycling cans were on the sidewalk, as they always are, so I'm not sure if I'm supposed to put them closer to the street? Also, they are very close to a car because it's the only place they can be put other than the street or the driveway (which is shared) so I'm not sure what I should do. Also, my yard waste wasn't picked up at all, so I'm in a bit of a quandary. I think very highly of the folks picking up the trash and recycling and want to do whatever I can to make it as easy as possible. I'm just not sure how to do that. Please advise. Thanks very much, Deborah

closed #164844

Trash

Case Date:
6/15/2018

Our trash bin #0817008773 at 632 N College Ave has been stolen. Cedarview Management

closed #164851

Trash

Case Date:
6/18/2018

I would like to file a complaint regarding whomever is picking up our trash and recycling at 422 S. Hawthorne Dr. For the past several months, the sanitation workers have become increasingly careless with throwing empty bins onto our curb, into the middle of our driveway, and even (today) in the middle of the street. While I recognize that the workers are busy, this is a health and safety hazard and we pay too much money in property taxes to receive this sort of inexcusable service. PLEASE ask sanitation workers who pick up trash and recycling on S. Hawthorne Dr. to do their jobs properly and not create more work, let alone health and safety hazards, for residents.

closed #164934

Recycling

Case Date:
6/25/2018

I found the wheel broken off my recycling cart after the truck collection occurred. Can a new wheel be provided? Our address is 929 S. Jordan Ave. 47401

closed #164937

Trash

Case Date:
6/25/2018

Second report. This morning (June 25, 2018), 422 S. Hawthorne Dr. Sanitation workers left one bin in the middle of driveway, one bin against car on street. Additionally, not only was yard waste not picked up but bags are actually intentionally thrown into the street. I believe this is in retaliation for reporting shoddy yard waste last week, please inform me of who I may contact at City of Bloomington to file a higher level report. Photo attached.

closed #165001

Trash

Case Date:
6/28/2018

Today, 6/28/18, I returned home from work to find our trash and the neighboring properties (all on S. Bainbridge Dr. east side) on our side of the street had been skipped for trash pick up. I have a full trash canister and cannot wait until next week for pick up. We are a scheduled Thursday pickup. This is the second time in three weeks this has occurred. The first time I spoke with the recycling crew and they notified headquarters and the issue was remedied. Please pick up our trash asap. The canister will sit out in front of the house until sanitation picks it up. It is full and will need emptied in order for us to have trash service next Thursday. Please correct whatever is going on with this route. It is aggravating to have this occur twice in a three week period. A picture of the three canisters which did not get picked up is attached.

closed #165108

Yard Waste

Case Date:
7/10/2018

We live at 806 W. 4th St., in Bloomington. Today, Tuesday, July 10 was our normal trash pick-up day, and also the day for yard waste pickup, according to Bloomington Sanitation's "yard waste collection schedule." We have two 35 gallon bins filled with yard waste waiting at the curb in front of our house. They are properly packaged, and under the 40 pound limit. While our garbage and recycle bins were collected, these yard waste bins were ignored, (although they have been collected on past dates) No note was left by the Sanitation Dept. workers. We appreciate this service, and don't mind the collection fee, but we were missed today.