Case Date:

3/18/2016

Broken glass at bus stop.

Case Date:

8/22/2019

Route 2 bus stop sign at stop along W. 11th St on west bound lane side - sign is obscured by overgrowth in City easement/right-of-way.

Case Date:

5/17/2018

Residents at Chandler Glen are concerned about the bus stop at 17th St. In order to reach the bus stop, they must cross a busy road that has poor visibility due to hills on either side. This is particularly difficult for the elderly or people with disabilities. Are there options for improving this bus stop? Thanks for your consideration.

Case Date:

2/7/2019

Part 2 of my complaint (I thought I'd have more room to give details.) (1) Bloomington Transit bus driver Randy turned the corner into the Transit Center so fast I fell from the side seat to the floor and my bags fell from the seat too. I landed on my feet. Randy didn't say anything. When I was exiting, I said, "I fell - I could have gotten hurt!" and HE SAID NOTHING. Not an apology - NOTHING. He obviously didn't care. This happened months ago and was reported to Eli McCormick, Customer Service Manager, when it happened. (2) Since then Randy has made ridiculous complaints to me when I get on the bus - all these have been reported to Eli M and I've asked him to preserve the videos from those incidents. (3) Randy is getting more and more dangerous, and now swerves right at me in front of the main library on Kirkwood when he sees me there. He drives too fast and heads RIGHT AT ME! No other driver in town is doing this, nor has done this, in the 3 1/2 years I've lived here. I've seen him stop in the street and not even swerve right into the stopping lane when he doesn't see me and other passengers are waiting there. On January 31st, he drove at me fast and Eli said, "We've reviewed that video... you were on the curb, and we don't feel that's a problem." Eli said another manager analyzed him before that, and said he was going 18 miles an hour on approach. Other drivers have told me 10-15 mph is reasonable. On February 5 he aimed right for me and when I didn't move he wailed on the horn. When I got on, he said, "You're not supposed to stand in the street!" I said, "I wasn't in the street - I was in the parking lane - and YOU'RE not supposed to aim for people who are STANDING STILL!" I've told Eli to preserve this video and I have to request it at the City Legal Department. I filed Police Report #B1905058 with Officer Crider, Badge #1369 that night. Randy is dangerous, vindictive, childish, and a LIABILITY for Bloomington Transit and this city! I don't see why Eli M and that company don't understand that.

Case Date:

10/4/2019

Route 5 reduced hours ending at 7pm causes multiple problems for music students and their fans and all who want to reduce downtown traffic at night. Bad move to reduce hours. More condos and apartments on this route produce more bus traffic recently. Hours should be increased not decreased. G

Case Date:

8/21/2015

The bus stop sign at the corner of S. Sare Road and E. Buttonwood Lane has been hit by a car and is leaning over. I've pulled it up as much as I can, but it should probably just be replaced or at least fixed straight. Thanks so much for your help! Travis Thickstun 2750 E. Buttonwood Lane Bloomington, Ind. 47401

Case Date:

7/10/2019

The bus stop sign along S. Sare Road at E. Buttonwood Lane has apparently been hit by a car at some point in the past and it’s leaning slightly back. Can it be pulled upright or replaced? I tried pulling on it myself, but couldn’t get it straight up. Thanks for your help!

Case Date:

1/28/2018

This is the worst stop ever for a bus stop. On two occasions, I have witnessed close calls by drivers stopping very hard and abruptly. It's at a location where the two lanes into the roundabout begin, but cars stop making everyone behind them stop. Very, very, very, very BAD location for a bus stop.

Case Date:

9/26/2020

While I'm a supporter of the local bus system, the PA system on the bus can be heard 2 blocks away and inside my home. I'm making a request that the volume on the PA that announces the next stop be turned way down. If it's for riders, it really can't be necessary for it to be at the high volume that it's currently set at. This was evident of the bus that comes at all hours of the day and into the evening. (one just passed by the 300 block of east 7th at 10:28 AM on 9/26/20.) Thank you!

Case Date:

4/22/2015

The event will be detailed as offered to dispatch and responding officers in accordance with IC 35-45-1-3 and 35-45-2-1. I now know the specifics to the means of the initial report. It was also annoying of the patrons from the bus. The report to Monroe County dispatch happened around 1040p on 20150422. The incident occurred at 1027p on 20150422.