Case Date:

5/6/2023

Can we PLEASE move the bus stop signage / stop location at least 30 ft north of its current location to prevent people from falling into a drainage sinkhole this is located next to the existing drain. We reported this sinkhole THREE years ago, but nothing has been done, and now it's a hazard to passengers getting off of the #5 bus. Do I have to wait until Mayor Thomson to finally get this fixed? Hamilton has ignored this for THREE F'N YEARS. Sad.

Case Date:

4/6/2024

Bus stop hazard: Can we please move the location of the #5 bus stop sign 30ft north. When the bus stops adjacent to the sign here passengers have to exit the bus right next to large (and growing bigger) sinkhole next to the storm drain. The sinkhole was reported years ago, but it persists. At least let me get off the bus without risking falling into a sinkhole before I have to walk through all that wet grass in the easement. Please?

Case Date:

5/30/2024

AITA? For the 3rd time in 3 years: can I ask that we move the southbound bus stop sign on High at Breenbriar 30 ft to the north, out of the grass next to the drainage culvert, and to a location that allows passengers to exit the rear of the BT bus without the danger of falling into the unrepaired sinkholes next to the culvert? If the bus stops earlier (30 ft north), the passengers that exit the bus to the rear (as required) step off near the sidewalk and not in the middle of a grassy easement with a LARGE SINKHOLE next to the culvert. Why - oh why, is this so hard? When the bus stops at the correct location it doesn't even block Greenbriar traffic onto High. Sorry for the snark, but again Bloomington this is the third request in 3 years. Just move the sign north 30 ft.

Case Date:

3/6/2023

At approximately 7:50am 3/6/203 a B-ton transit bus driver, traveling SB through High St and Arden Dr intersection, failed to come to a complete stop. There were cars, pedestrians, cyclists in and around the intersection. Mostly, it's the elementary school kids on their way to school that are at greatest risk from poor driving habits.

Case Date:

9/24/2024

Thank you for moving the bus stop north 100 ft out of the old bus egress places to places closer to real reasonable places nearer the sidewalks.

Case Date:

7/16/2024

The 2 south route is being detoured and there is no information about it on the website or the app. How are people supposed to know that the bus will not arrive at their stop. The storm was three weeks ago, you should have information posted by now. Unacceptable.

Case Date:

8/5/2025

Is it possible to empty the trash can at the bus stop at the Smoke Time store more often? Trash is often overflowing which gives vermin a chance to dig in it.

Case Date:

6/17/2024

The street light on S Walnut Street side is out again. The light is closest to the bus lane. The area is extremely dark and makes it unsafe when walking through this area. It was working for a few days and is out again.

Case Date:

6/20/2025

Whatever is in the trash in the bus stop smells like a decomposing animal and is attracting a LOT of flys.

Case Date:

9/23/2024

Bus 761 route 7 had thick black smoke pouring out its exhaust. I think it needs maintenance