Case Date:

9/26/2020

While I'm a supporter of the local bus system, the PA system on the bus can be heard 2 blocks away and inside my home. I'm making a request that the volume on the PA that announces the next stop be turned way down. If it's for riders, it really can't be necessary for it to be at the high volume that it's currently set at. This was evident of the bus that comes at all hours of the day and into the evening. (one just passed by the 300 block of east 7th at 10:28 AM on 9/26/20.) Thank you!

Case Date:

12/7/2023

Shortly before 10 am on 12/7 bus route 3 bus number 1777 lp 51959 ran a red light at 3rd and Woodlawn. They were at full speed and the opposing traffic had already been turning - 2 cars in front of me - when I had to slam on my breaks in the middle of the intersection. It is unclear that the driver was even aware of the error as myself and others laid on our horns... it seemed almost as if they thought that the far right lane didn't have to obey the light. Many people could have been killed both in cars and the pedestrians in the intersection by this carelessness.

Case Date:

1/8/2024

bullet holes in bustop shelter glass fractured could break and cause injury. all sides shot up. check coffee shop across st for more errant shots.

Case Date:

2/5/2019

Can the bus slow down a bit on Morningside Drive please? Scared a kid will get hit. I appreciate the speedy service and option in the neighborhood, but also value our pets and kids not expecting a big bus to zip by. Thank you!

Case Date:

9/17/2014

There's a bus stop on Sare road a little east of Olcott that has a huge, horrible stain on the side of it that looks like someone vomited on it and needs cleaned.

Case Date:

9/5/2018

City bus is AGAIN zipping through Park ridge east this evening. Is a residential neighborhhood not a place to make up lost time. Around 7 pm

Case Date:

9/20/2018

Bus stop shelter at N Pete Ellis Dr & E Longview Ave still needs a glass panel. This has been missing for the past 3 years. Please encourage people to take the bus. tx

Case Date:

11/19/2018

The downtown bus station has been deliberately gating off and not allowing the public to use the restrooms on and off for some time without a sign, notice anything sometimes for hours or a whole day this is illegal!

Case Date:

2/7/2019

Bloomington Transit bus driver Randy is harassing me by driving his bus right at me too fast, and making ridiculous complaints when I get on the bus - all in retaliation for legitimate complaints I've had to file about him.

Case Date:

2/7/2019

Part 2 of my complaint (I thought I'd have more room to give details.) (1) Bloomington Transit bus driver Randy turned the corner into the Transit Center so fast I fell from the side seat to the floor and my bags fell from the seat too. I landed on my feet. Randy didn't say anything. When I was exiting, I said, "I fell - I could have gotten hurt!" and HE SAID NOTHING. Not an apology - NOTHING. He obviously didn't care. This happened months ago and was reported to Eli McCormick, Customer Service Manager, when it happened. (2) Since then Randy has made ridiculous complaints to me when I get on the bus - all these have been reported to Eli M and I've asked him to preserve the videos from those incidents. (3) Randy is getting more and more dangerous, and now swerves right at me in front of the main library on Kirkwood when he sees me there. He drives too fast and heads RIGHT AT ME! No other driver in town is doing this, nor has done this, in the 3 1/2 years I've lived here. I've seen him stop in the street and not even swerve right into the stopping lane when he doesn't see me and other passengers are waiting there. On January 31st, he drove at me fast and Eli said, "We've reviewed that video... you were on the curb, and we don't feel that's a problem." Eli said another manager analyzed him before that, and said he was going 18 miles an hour on approach. Other drivers have told me 10-15 mph is reasonable. On February 5 he aimed right for me and when I didn't move he wailed on the horn. When I got on, he said, "You're not supposed to stand in the street!" I said, "I wasn't in the street - I was in the parking lane - and YOU'RE not supposed to aim for people who are STANDING STILL!" I've told Eli to preserve this video and I have to request it at the City Legal Department. I filed Police Report #B1905058 with Officer Crider, Badge #1369 that night. Randy is dangerous, vindictive, childish, and a LIABILITY for Bloomington Transit and this city! I don't see why Eli M and that company don't understand that.