Case Date:

10/24/2023

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Case Date:

5/23/2022

The city bus routinely drives through the Fritz Terrace neighborhood too fast. I don’t have a radar gun but the speed limit is 20 and they are obviously going over. On Saturday 5/21 sometime around 3:00 I believe the bus hit and killed a neighbor’s dog near 3131 Valleyview and continued their route. I did not witness the event but was told by a neighbor the bus stopped for a moment at the same location the dog was hit, near the same time, then continued on. I would like the transit department to identify who the driver was and see what the story is on why they did not stop and try to help or identify the owner of the dog, or if I am mistaken and the driver claims it was not them and perhaps maybe they witnessed the event and could provide more details. Even without the issue of who hit the dog, the bus needs to slow down and not exceed the 20 MPH speed limit. There are lots of kids in this neighborhood, the streets are narrow and the curve at the top of the hill is a blind spot for oncoming traffic. Please address this issue before someone gets hurt or killed.

Case Date:

5/31/2024

This light has been out for several weeks and makes it unsafe to walk in this area when it is dark outside. Light is located near the bus lane closest to the Transit Center.

Case Date:

9/26/2020

While I'm a supporter of the local bus system, the PA system on the bus can be heard 2 blocks away and inside my home. I'm making a request that the volume on the PA that announces the next stop be turned way down. If it's for riders, it really can't be necessary for it to be at the high volume that it's currently set at. This was evident of the bus that comes at all hours of the day and into the evening. (one just passed by the 300 block of east 7th at 10:28 AM on 9/26/20.) Thank you!

Case Date:

1/28/2018

This is the worst stop ever for a bus stop. On two occasions, I have witnessed close calls by drivers stopping very hard and abruptly. It's at a location where the two lanes into the roundabout begin, but cars stop making everyone behind them stop. Very, very, very, very BAD location for a bus stop.

Case Date:

8/21/2015

The bus stop sign at the corner of S. Sare Road and E. Buttonwood Lane has been hit by a car and is leaning over. I've pulled it up as much as I can, but it should probably just be replaced or at least fixed straight. Thanks so much for your help! Travis Thickstun 2750 E. Buttonwood Lane Bloomington, Ind. 47401

Case Date:

7/10/2019

The bus stop sign along S. Sare Road at E. Buttonwood Lane has apparently been hit by a car at some point in the past and it’s leaning slightly back. Can it be pulled upright or replaced? I tried pulling on it myself, but couldn’t get it straight up. Thanks for your help!

Case Date:

5/10/2024

It’s worth talking to the driver of BT bus #1337 route 9L headed west on 3rd at 3:45pm. Their driving was alarmingly aggressive.

Case Date:

10/4/2019

Route 5 reduced hours ending at 7pm causes multiple problems for music students and their fans and all who want to reduce downtown traffic at night. Bad move to reduce hours. More condos and apartments on this route produce more bus traffic recently. Hours should be increased not decreased. G

Case Date:

2/7/2019

Part 2 of my complaint (I thought I'd have more room to give details.) (1) Bloomington Transit bus driver Randy turned the corner into the Transit Center so fast I fell from the side seat to the floor and my bags fell from the seat too. I landed on my feet. Randy didn't say anything. When I was exiting, I said, "I fell - I could have gotten hurt!" and HE SAID NOTHING. Not an apology - NOTHING. He obviously didn't care. This happened months ago and was reported to Eli McCormick, Customer Service Manager, when it happened. (2) Since then Randy has made ridiculous complaints to me when I get on the bus - all these have been reported to Eli M and I've asked him to preserve the videos from those incidents. (3) Randy is getting more and more dangerous, and now swerves right at me in front of the main library on Kirkwood when he sees me there. He drives too fast and heads RIGHT AT ME! No other driver in town is doing this, nor has done this, in the 3 1/2 years I've lived here. I've seen him stop in the street and not even swerve right into the stopping lane when he doesn't see me and other passengers are waiting there. On January 31st, he drove at me fast and Eli said, "We've reviewed that video... you were on the curb, and we don't feel that's a problem." Eli said another manager analyzed him before that, and said he was going 18 miles an hour on approach. Other drivers have told me 10-15 mph is reasonable. On February 5 he aimed right for me and when I didn't move he wailed on the horn. When I got on, he said, "You're not supposed to stand in the street!" I said, "I wasn't in the street - I was in the parking lane - and YOU'RE not supposed to aim for people who are STANDING STILL!" I've told Eli to preserve this video and I have to request it at the City Legal Department. I filed Police Report #B1905058 with Officer Crider, Badge #1369 that night. Randy is dangerous, vindictive, childish, and a LIABILITY for Bloomington Transit and this city! I don't see why Eli M and that company don't understand that.