Case Date:

10/5/2022

1 year after my yard was flooded with mud, this retention hole behind my house is still unfinished and full of weeds! Recently in July they dug up pipes they had installed, and they are still lying there.... who is responsible for finally finishing this mess and mowing the weeds down? I dread another heavy rain and my yard filling with mud again... Please have the people who are responsible finish construction of this area and maintain it properly! Thanks , Dave Reid 812-363-3049

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

Case Date:

6/25/2018

I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.

Case Date:

10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115

Case Date:

8/18/2019

Hello, I was mowing today and noticed that it looks like there is a hole in my water cover in my yard. I'm not sure if this is an issue or why it is there. Any information or help would be great. Thanks!

Case Date:

9/15/2022

When it rains the back yards from the drainage off of South Bainbridge floods all the way down to the park.

Case Date:

11/29/2022

I forgot to report this at 10pm last night when I observed it. I have not gone by this morning to see if it is still an issue. But, as of yesterday, S. Rogers Street was a mess from the construction site. It was covered in gravel and mud. It was very dangerous in a car and would likely cause bicycle and motorcycle accidents. They apparently do not have a tire washout station setup because they dragged the mess into the road and made it everyone else's problem.

Case Date:

11/8/2021

Large tree trunk in Jackson Creek. Another big chunk about to go down. Potential issue with flooding.

Case Date:

3/22/2022

Looks like beavers have built a dam at the small pond between E Creeks Edge Rd and Creeks Edge Path where it empties into the East Fork Jackson Creek. Pond appears high and creek appears low as a result.

Case Date:

5/27/2025

Over the holiday weekend, we had yet another water main break in Hyde Park Village. Happy to report that CBU was quick on the scene fix the problem and mostly cleaned up the mess. I would like to speak with someone regarding the issues as this was our second water main break in two weeks. I am the president of Hyde Park Village homeowners association. Please have someone contact me as soon as possible. Thank you.