Case Date:

1/31/2024

What is the City doing at Parcel No. 53-08-16-300-046.000-009? The property address is listed as 3410 S Walnut St, Bloomington, In 47403-4523. There is activity occurring on the south side of the property closer to W. Gordon Pike that involves what sounds like an excavator with a hydraulic jackhammer attachment endlessly breaking rocks. It went on for 6-10 hours Monday and Tuesday this week, and is continuing today. Is this a short term construction project with an end date, or is the City planning to do this in perpetuity for some reason?

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

Case Date:

11/19/2019

Bethel Lane construction. For weeks this community has continually been taken hostage by a private company attempting to “fix” water lines. This company continuously blocks traffic at unnecessary times. It seems to always when school is letting out that they decide to keep traffic stopped, even though they, and the City ya ensured the county they would not hinder this traffic and work with the schools for ease of traffic flow. I find it extremely frustrating that the City of Bloomington would care so little about about it’s residents and families. This heavy traffic and blocked traffic pattern has cause myself and many others late from picking up a child at school or getting home to get a second child attending a different school. I hope that some one from this office or one from above can look at these many projects around Bloomington and actually manage them in accordance to the community and just not profit margins and revenues.

Case Date:

6/25/2018

I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.

Case Date:

8/10/2019

Water pressure greatly reduced at our residence - 4501 N Christina 47408

Case Date:

8/10/2019

no water

Case Date:

5/16/2019

I don't this has been satisfactorily. Maybe I wasn't clear. I'm glad this damage doesn't interfere with meter functioning. BUT if nothing has been done, the concrete (?) surround is STILL LOOSE and it is STILL potentially HAZARDOUS to PEDESTRIANS. Thanks! Have been unable to find this pit at location given in original report. Could an address/ nearest building be provided so problem can be resolved?

Case Date:

5/17/2019

This is a tree plot / water meter pit issue, a follow up on #168554. The meter in question is at 514 S Fess. You all couldn't it because someone---safety-conscious resident maybe, or self-motivated meter reader apparently had filled the hole in with dirt and tamped it tight. So, yes, resolved

Case Date:

8/10/2019

Water has been off since early this morning at 4780 N. Old State Rd. 37 8/10/2019

Case Date:

10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115