Case Date:

4/28/2024

Our ask: Please retrench or otherwise definitively fix the water issue flowing from the high side of Brooks drive (addresses: 1213 and 1215) to the low side (address 2110 east Covenanter drive). Why: When heavy rains occur, high side water floods our yard and garden, resulting in 6 hours of work in clean up. History: In 2017 or thereabouts, the residents of 2110 east Covenanter reached out to the city regarding the water flow issue. At that time Phil Peden was the team lead. He showed me that the high side of Brooks had previously been trenched and there was piping under Brooks drive leading the water to Jackson Creek. He approached the 2 families in hopes of re-trenching, as he said it was the city’s responsibility to manage the water issue, as they had previously. Unfortunately, Phil was met with extreme resistance. To minimize neighbor impact, Phil’s team did trench some, and resolved 30% of the flow issue. He and I had a verbal agreement that I would try efforts on the low side of Brooks to protect my property from flooding. It seems that with the heavier rains, there remains a major issue of flooding despite years of my best attempts. At this time, I would appreciate further attention into this matter and a sustained / definitive fix from the city. Additionally, rocks from 1213 gravel drive continue to migrate across Brooks and deposit in my yard. I have been sweeping them back to their drive.

Case Date:

5/24/2022

I spoke with two Martha Street residents who mentioned that they are seeing many people taking a short cut through the culvert that runs east-west between Matlock Heights and Lower Cascades. They indicated that following some utilities work, they were expecting workers to install a No Trespassing or Private Property sign to deter such foot traffic, but that no such sign has been installed. Could you follow up and see what might be done at this site? Thanks!

Case Date:

5/29/2020

Water doesn't drain at all at this drain site. It pools in the street, and runs downhill overwhelming the drainage capacity on the other side of the circle down by 170 E Sunny Slopes Dr.

Case Date:

2/8/2019

There is no drainage system on Olive street just south of Hillside. Additionally, Ridgemont Ct runoff gathers here as well. Cars try to drive through wich causes waves to sending more water into the effected houses. 18" in the street. Years of neighbors and past residents call for help have garnered no response from the city.

Case Date:

6/19/2021

We have had a drainage issue here for 20 years and I have asked for help many times and no one will do anything to help us. Our grate is a poor design and gets clogged by yard debris from areas of the neighborhood and caused our area to flood. Tonight we were home to pull the grate to allow for water to recede and not go further into our garage to our house. Would someone please listen to us. We have reported this several times and also in person. We are afraid to be away from our home if there is a serious storm in the area.

Case Date:

1/10/2022

The whole stretch of East Moores Pike between Sare Rd and Andrew Circle needs drainage work. Whenever there's even a little rain the ground either side of the road drains into the road for a week after. There's black ice all over it pretty much all winter and it's a fast road on a steep hill. During even light rain it's deep enough to cause hydroplaning.

Case Date:

1/12/2024

Hello. Wondering what can be done to address this damaged and dangerous block. It greatly limits the street parking available. The sidewalk is also deteriorating. Plus, it makes it hard for the street to have 2 way traffic.

Case Date:

6/11/2021

The stormwater drainage ditch (also known as "Sheridan Creek") near the intersection of Sheridan and Karen continues to erode with chunks of asphalt going into stormwater drains. This was looked at a couple of years ago with a decision of "careful watching." It seems like it is now time to re-pave the culvert or put in a drainage pipe, consistent with what is at both ends of this ditch.

Case Date:

6/15/2021

Please considering resurfacing South Palmer between Hillside and Grimes. The street is in horrible condition, and as a homeowner and tax payer, I would really appreciate a better-maintained street.

Case Date:

3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.