Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

6/7/2020

There's a run off in our back yard the pools up with water whenever it rains and it typically takes days for the water to subside. We have deer and ducks that often stop by to take a dip in our back yard :-) This standing water concerns me for mosquitos and others pests. Additionally, the sitting water has started to erode the dirt around the concrete to the point to where I can no longer mow around the area. To the best of my knowledge this is not our property and I wonder if the city maintains these run offs. Is this something that the city can take care of? Thank you for your time.

Case Date:

12/21/2022

The grate cover of a drain in a parking lot here had fallen into the drain. The drain is located inside an HOA called Madison Park. We got the cover out and reinstalled it, but it is bent and needs to be replaced. Would this be a City responsibility or the responsibility of the HOA? Thank you for your help!

Case Date:

1/4/2019

Runoff from country club golf course into my back yard. Crafters Court (The Highlands).

Case Date:

4/1/2018

The culvert where the creek from "The Fields" crosses under Moores Pike is beginning to fail. The shoulder plus a few inches into the roadway on the south side of the street is beginning to collapse. Past efforts to shore up the roadway have involved dumping rip-rap to prevent undercutting of the roadway but this might be more serious. I noticed this in the evening and could not get a decent photo.

Case Date:

9/23/2014

Left a voice message saying her clients at the Monroe Medical Art property are affected by property taking for I-69. She was told we are working with the I-69 developer for utility relocation work and wants to make sure their water and sewer will be taken care of.

Case Date:

8/18/2015

Mr Williams left a voice message for me on 8/14/15 regarding drainage in the back yard area of his neighborhood.

Case Date:

7/30/2014

Ms Kim left a voice message this morning. I returned her call this afternoon and she explained she is concerned with the runoff in their back yard. Their neighbor put logs along their back yard and it pushes the runoff over into her back yard. She wants to know if they can do this. I told her this is probably an issue between the neighbors but I would be happy to come out and look at it.

Case Date:

5/14/2022

Att box knocke I Br

Case Date:

4/4/2014

He has issues with water causing erosion in their backyard and wants to know what they're allowed to do re:drainage and where to route it.