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City of Bloomington, Indiana

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closed #129141

Other

Case Date:
10/5/2012

Cindy Jackson, 1416 E. Clairmont Place, called OOTM several times the week of October 1st to complain about her neighbor, Randall Floyd and his family. Ms. Jackson said they are loud and disrespectful and she believes they are harassing her and elderly residents of the neighborhood. She said she can't understand why no one is helping her deal with the problem.

closed #129142

City Performance

Case Date:
10/5/2012

Penny Dillon (219.5445) called the night of 9.22 to complain about the loud music at Lotusfest. She said she could hear it inside her house, a mile away from downtown. She said it's "not good for the community to be put through this every year" and she doesn't care if it does bring business to the area. She asked for a call back so she could discuss the matter in depth.

closed #129143

City Performance

Case Date:
10/5/2012

Jeff Ellington called on 9.26 to voice her frustration over something that had happened that morning. He was removing a tree that had fallen on a house on E. 11th St and the homeowner, Phil Stringfellow, had to move his car to accommodate Jeff's service truck. The homeowner had no other choice but to park on the street while the roof was being fixed, but still received a parking ticket. Jeff didn't think that was fair and said the parking enforcement officer "should have used some common sense."

closed #129534

City Performance

515 S Walnut ST

Case Date:
11/6/2012

Hello. I actually live at 410 S. Walnut, and I am beyond furious. You have workers "fixing" the roads on Walnut. They start before 7 everyday - which isn't even the problem. They shut off the water without alerting us. I have an important class I have to attend today looking horrible because I was not alerted to the fact that our water would be shut off. I am beyond disappointed. I can't even eat my breakfast this morning because oatmeal requires water. We deserve better from you.

closed #129537

Water Utility Billing Problems

Case Date:
11/6/2012

I emailed a couple days ago about my service and having problems with my billing situations. I received one bill since I moved in and after I paid it i did not receive anymore. I was called and informed that I owe 140 odd dollars on this account, which i have no problem with since it is what is due. The only problem is the bill that I got for the first month at this location must have a different account number than where I am currently being charged because when I look up the balance it states zero. Is there anyway I can get my actual account number so I can pay this off. I tried to call today but the office was closed due to elections, but i would probably need my account number anyways to pay it. I would greatly appreciate your help in this situation, somewhere down the road things must have gotten switched around or confused. Thank you for your time. Devin Parsons 730 W. 17th St. 47404

closed #129770

City Performance

Case Date:
11/27/2012

Goodness!

closed #129903

Website & Web Services Feedback

Case Date:
12/9/2012

When the Utilities website was reworked why did they do away with me being able to see ALL of my houses bills on ONE page instead of having to log in to each one seperately? This is Very time consuming and I thought that it was suposed to make EASIER to use>

closed #129942

Water Utility Problems

Case Date:
12/10/2012

I have a rental property located @ 519 W Graham Plc (Timberridge condos) they have informed me that there is a water leak and the information came from your dept. I am wondering if I could get more information regarding this and if your worker turned off the water @ the meter to see the needle spinnng or if it was determined by the usage??? I called but your automated service said try back later. I was also wondering if I could get a copy of this tenants bills?? Please either call or email me. Thanks Diane Casad Landlord

closed #130407

City Performance

Case Date:
1/27/2013

I think it would also be very advantageous to the city to create another huge indoor mall on the west side and if possible enlarge college mall.

closed #130408

City Performance

Case Date:
1/27/2013

I also think we can create a wonderful place for midwesterner's to come, play, spend money, and have a nice vacation spot, this I think will play a key role in the future of Bloomington.