Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.

Case Date:

3/29/2013

Legal ??

Case Date:

3/24/2019

Why do I need a password to pay my bill. This is very stupid.

Case Date:

8/10/2019

No water!

Case Date:

3/11/2020

The pool at the Village at Tenth and College looks toxic and can be a safety hazard if drained.

Case Date:

3/4/2013

Hello, I live two doors down from the Banneker center. I have a request that the city, park the van either on the side street next to the center or in front of the center...I realize this is city parking and they have a right to park there. The staff park the van in front of my house and leave it there all weekend and they usually park the van directly in front of mine and my neighbor's house, while they have plenty of room on the west side of the building to park. Or possibly at the girls Club. They usually leave the van there all weekend . They usually park at at least 3 feet from the end of the yellow line. We can normally park three cars there. This effectively cuts off any accessible parking in front of my house and my neighbor's house. I don't mind the extra parking for the kids activities all during the week but this is the staff van. I know this is perfectly legal but on in the interest of good neighborhood relations I am making this request. thank you, Barbara Metz 1005 west 7th bjmetz@indiana.edu