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City of Bloomington, Indiana

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closed #166855

Water Utility Billing Problems

501 N Morton ST

Case Date:
12/15/2018

I have been paying my bill online for years. Now the site doesn't work and there is no help file or contact info. It has rejected 3 credit cards with no explanation. Find a better/more flexible vendor. I can't pay my bill. Grr. Michael Wilkerson 1010 S. Hawthorne Dr.

closed #166965

Water Utility Billing Problems

1110 S Park AVE

Case Date:
1/4/2019

We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks

closed #167058

Water Utility Billing Problems

501 N Morton ST

Case Date:
1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.

closed #167624

Water Utility Billing Problems

1296 S College Mall RD

Case Date:
2/26/2019

Forgot password, requested email but never recieved one to change it. Need to pay bill

closed #167800

Water Utility Billing Problems

501 N Morton ST

Case Date:
3/15/2019

We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003

closed #168001

Water Utility Billing Problems

2003 S High ST

Case Date:
4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

closed #168073

Water Utility Billing Problems

311 W 7th ST

Case Date:
4/11/2019

For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.

closed #168209

Water Utility Billing Problems

702 W Dodds ST

Case Date:
4/22/2019

Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.

closed #159979

Water Utility Billing Problems

Case Date:
7/3/2017

Customer: Gregg Appliances, Inc. Site: 010-Bloomington IN (Relo)(CL 5/25/17) OC Provider: City of Bloomington, IN Account #: 37726-004 This account has not received final billing. Could you email a copy to me and allow time for payment please? Thank you

closed #160009

Water Utility Billing Problems

3160 E Covenanter DR

Case Date:
7/6/2017

Hello, I live in 3160 E Covenanter Dr. Bloomingon, IN. and account number is 32749-022. I will move this house on Jul. 11. I wonder how to remove my name and stop the service fee. I am waiting your reply. Thank you.