Case Date:

3/11/2021

Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?

Case Date:

12/29/2014

Sewer is backing up into the shower.

Case Date:

11/13/2014

Water is pouring out beside a fire hydrant.

Case Date:

4/8/2024

Drainage ditch across street is so full of leaves & tree branches, the ditch is filling up with standing water when it rains. There's no water flowing wherever it's supposed to flow.

Case Date:

6/24/2020

Sewersmell is coming into the house. The stool flushes well and is not clogged or stopped up. What should I do?

Case Date:

9/8/2015

Customer wants yard work done, after a fire hydrant was replaced in his yard.

Case Date:

2/11/2015

Sewer backup, and when customer put a snake in the line it is getting stuck.

Case Date:

10/13/2014

The storm drain is clogged and flooding the road in front of the house.

Case Date:

6/11/2018

Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane

Case Date:

12/31/2015

Customer wants more dirt in yard due to a recent main break.