Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

5/29/2025

Rain has washed piles of sand and gravel into the bicycle lane on N. College Ave. from Old State Route 37 to 11th Street. This creates a sliding hazard for bicyclists in close proximity to high-speed motor vehicles.

Case Date:

8/2/2024

Following the fiber optic utility work done the week of July 23rd we are experiencing bubbling and slow drainage and back flow throughout our house. We have ran snakes through the drains and have found no blockages within our property.

Case Date:

9/11/2013

Customer said there is a pipe exposed on the side of the storm ditch.

Case Date:

1/12/2021

Silt fence has been removed; dirt will easily runoff into stream

Case Date:

1/2/2025

On corner of valley forge and pickwick place. Sunken in drain grates or pitting on roadway surface makes travel either via car or bike or run ing very bumpy or hazardous...I have twisted my leg here before.

Case Date:

11/5/2018

In December 2017 our water supply line to the house from the street was replaced. About two weeks ago, we started noticing black material coming out of the tap that supplies our bathtub. Then our kitchen sink water pressure started to decline; I opened up the faucet nozzle and found similar particles. The problem with the tub water has persisted now for some weeks and I'm concerned for our health.

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

2/18/2022

I am concerned about the sewage line between East Dunstan and East Clairmont. After the melt last year, there was a major blockage causing my basement to be flooded with sewage.The level in my home sewage line has been visibly rising the last few days, and I’d like to ask to check for blockage in the sewage line between East Dunstan and East Clairmont.

Case Date:

6/8/2024

The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.