Sewer Problems (Sanitary Sewers)
- Case Date:
- 3/12/2025
Contractors were working at the front of my yard 2 or 3 weeks ago, and I noticed a sewage smell in my garage around the same time. Unfortunately, the smell has not gone away. Can you confirm whether the city has been in my neighborhood doing work and whether the sewage line in the area has been compromised?
- Case Date:
- 3/17/2025
After heavy rains Sat. and Sun., 19th St. between Walnut and N. Washington looked ghetto with all the trash that washed down from Lincoln St. All the storm drains along 19th were and are packed with trash and debris. The storm water drainage in this area is under sized. This has been a problem for years.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 1/9/2023
700 block of E first Street, just before the intersection with Park: a sunken manhole cover
- Case Date:
- 6/16/2024
The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.
Sewer Problems (Storm Sewers)
- Case Date:
- 9/7/2022
We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood.
There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek.
Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway.
The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem.
We are needing guidance and help since we do not know how to address the erosion and also the public road.
We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th
From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov>
Sent: Wednesday, April 6, 2022 5:01:13 PM
To: Mihaela Lee <mihaelalee@hotmail.com>
Subject: Re: [stormwater] 410 E Vernon Ave
Mihaela,
Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able.
Thank you,
Katherine
On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote:
Hello,
I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do.
Thank you,
Mihaela
- Case Date:
- 2/13/2023
Low water pressure for last 2 years. Worse lately. All faucets. Plumber cannot address issue
- Case Date:
- 2/28/2023
hello, i live in South crest estates Bloomington IN, for weeks now there has either been NO water, barely any pressure, or just drips coming out. We have Spoke to Management here, and they say it has to do with the city. My children have been in the middle of showers, and it turns off bc there is NO PRESSURE it is NOT okay anymore, it is flu season, people are sick, people need to shower, PEOPLE NEED WATER. Like i said i and multiple others have tried to talk to management but they say they can’t do anything. This is a health hazard and it needs to be solved, i have kids that are sick and puking and we can not even flush the puke down. it will only allow me to include (1) photo so here is that. Please get back to me ASAP because this is not okay, thank you.!
Sewer Problems (Storm Sewers)
- Case Date:
- 1/19/2023
During the rain event on Wednesday evening (Jan 18), I notice significant water standing at the NE corner of 3rd and College. Several cars, including mine, moved into the center lane (west bound) on 3rd, to ensure that the rising water would not come into contact with the car. Can the drain at that NE corner/intersection be checked/cleared? This is the second time I have experienced this at that intersection, this year.
Sidewalk & Curb Complaints
- Case Date:
- 4/19/2023
Thanks for replacing curb removed to repair water main break. But, will the city fill the space behind the new curb to prevent erosion and standing water? The yard was dug up by the city to work on the water pipe.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 11/22/2023
We had a sewer blockage today. The plumber sent a camera through the sewer pipe and discovered that the fiber optic crew had pierced our sewer line, causing the back up.