Case Date:

4/23/2023

Raw sewage from cleanout all over between sidewalk and street. This has happened sporadically for years, but several times in the last month.

Case Date:

4/29/2024

Raised valve cover in sidewalk creating trip hazard.

Case Date:

3/11/2025

Following up on Case 188180. This report shows that it has been closed, but the valve cover has never been lowered to sit flush with the surrounding sidewalk. This creates a trip hazard and violated City ordinances related to ADA compliance and sidewalk maintenance.

Case Date:

4/22/2023

There is a sewer access in the verge in front/slightly to the west of 930 w 6th. It looks like it has overflowed with sewage waste. It has happened a couple of times before and I believe it was cleaned up but this week it overflowed badly again and there’s currently no cap on the pipe.

Case Date:

9/7/2019

The Nail Studio on the East side was dumping their cleaning solution into the parking lot. Eventually, this detergent will wash into our waterways. Our MS4 investigated this illegal dumping. At the time we did not see any liquid on the pavement or see evidence it was entering our drain system. We conducted education to the Nail Studio and informed them that dumping any industrial/commercial waste on the ground was prohibited by municipal code.

Case Date:

4/3/2023

There are holes in our line: one under the sidewalk, one under the street. They need to be fixed ASAP (we discovered the holes when a plumber was clearing a major clog the holes caused) and we need to know whose responsibility it is to take care of the issues under the road/sidewalk. The estimated cost of repair is incredibly high, and we're trying to find out what options/assistance might be available. Thank you for any information you can provide!

Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

3/17/2025

We had an ice buildup issue in the last deep freeze we’ve never seen before on 3rd st. Not even from the first deep freeze. Water runs from the location and house I tagged all the way down to 4th street and hasn’t stopped even as everything else has dried up post rain. Not sure if it’s a house issue or pipe issue but figured worth noting.

Case Date:

2/27/2024

For years there has been a strong sewer smell in the this area. (I have paid for plumbers to examine my house and the problem is not in the house.) As the cable workers have been laying the cable, I asked various if they also smelled the sewer odor and if they knew where it might be coming from. There were three basic answers: (1) A "lift station" in one of the drains may be faulty; (2) the terrain where sewage may back up at the crest of the hill; and (3) the manhole cover between houses at 909 West Gourley Pike is old and may be corroded so that the sewer gas is able to escape.

Case Date:

4/8/2025

There are two pipes that run under the railroad tracks, opposite the B-Line trail at lamppost 157, that are part of the stormwater drainage system for the surrounding neighborhoods. They both appear to be almost completely blocked up, effectively creating a stagnant pond on the north side of the tracks. I tried clearing debris from around the mouth with a rake, but I believe the blockages are deeper inside the pipes. It would be good if this could get cleaned out before mosquito breeding season begins. It might also be a good idea to install a grate to prevent larger debris from getting lodged inside these pipes in the future. Thanks!