Case Date:

5/25/2026

A fairly large washout continues to grow on the side of University street at my address. I would not want to park there as a ditch exists and gets deeper every year.

Case Date:

5/22/2026

Wondering when this plate in front of our house can be replaced or fixed. The hole underneath and large gap under the plate (large enough for most animals to crawl into) is, I believe, causing our basement to flood like it hasn’t in 15 years of living here. Thanks.

Case Date:

5/20/2026

The water is coming out of the drain in the middle of the road, the storm ditches are flooding too.

Case Date:

5/20/2026

The water is coming out of the drain in the middle of the road, the storm ditches are flooding too.

Case Date:

5/20/2026

During heavy rains, the back of the parking lot floods heavily - a lot of additional runoff is coming from the adjacent McDonalds parking lot.

Case Date:

5/19/2026

The rainwater drain in front of 1427 W. Adams Cir is cracked away from the curb and is sinking below street level

Case Date:

4/20/2026

I am the current president of the Hyde Park Village HOA. We are updating our documents and are in need of current map of water and sewage plans for our neighborhood in order to define responsibility for damage to such. Please provide map of water and sewer lines for addresses on Mcartney Lane which is all of Hyde Park Village. Please also advise to which point the city is responsible for repairs. Thank you.

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

4/19/2026

patches of gravel in bike lane on Lincoln between University St. and 3rd