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City of Bloomington, Indiana

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open #187151

Website & Web Services Feedback

Case Date:
2/2/2024

Some calendar entries require logging into a Google account before info about the public meeting can be viewed. It would be helpful to not require logging into a Google account before display of public meeting information in order to ensure greatest levels of accessibility and participation. For example, on the page at https://bloomington.in.gov/boards clicking on the calendar links displayed on the right side of the page for the Feb 9 meeting of the Metropolitan Planning Organization Policy Committee or for the Feb 12 Board of Public Works Session displays a prompt to log into a Google account if the visitor is not already logged into a Google account. In contrast, clicking on the calendar entry for the Feb 7 Common Council Regular Session immediately displays the associated public meeting information, without first requiring a Google login.

open #187865

Other

Case Date:
4/2/2024

I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.

open #187914

Website & Web Services Feedback

Case Date:
4/8/2024

Using the MyBloomington website, ( https://bloomington.in.gov/mybloomington/ ) It would be helpful to list the historic designation per the SHARD for houses both in and out of historic districts. (i.e. C / Contributing, NC / Non-Contributing, O / Outstanding, etc.) and linked to a page that explains WHAT THAT MEANS in terms of modifications to the outsides of houses, whether or not that structure is in an historic district. Many homeowners come before the Historic Preservation Commission angry and uninformed. Consult with the HPC Program Manager, Noah Sandweiss, on what to put in these blurbs - it changes based on whether the property is in a district, as well which district it is in. (Noah’s email: noah.sandweiss@bloomington.in.gov )

open #188059

Website & Web Services Feedback

Case Date:
4/18/2024

Sent a request on April 8th for information concerning an area of our parking lot that use to be an alley. We have some issues and were trying to get some answers.

open #191519

Website & Web Services Feedback

Case Date:
7/8/2024

Address not found when trying to search trash pickup day. 716 S Park Ave

open #192046

Website & Web Services Feedback

401 N Morton ST

Case Date:
7/12/2024

I let you know when I try call city office of mayor phone number I keeping reconnect do you know why

open #192121

Accessibility Problem

Case Date:
7/14/2024

Dear Sir/Madame, I am Iryna, a Senior Accessibility Specialist at P2H Inc. As you may know, the Americans with Disabilities Act (ADA) mandates accessibility standards for digital platforms, including websites, to ensure equal access for people with disabilities. We have decided to conduct research in your state to identify key trends in website accessibility. Your website was selected for our study due to its importance, audience volume, public significance, and potential for improvement. Total issue score of your website: 76% (it’s red zone). You can review and download the details of your website accessibility audit by following this link https://p2h-partnerships.com/City-of-Bloomington We believe that our study will help you ensure a higher level of accessibility for all users of your website. If you have any questions or need additional information, feel free to contact me. Best regards, Iryna P2H Team 201 Spear St # 1100, San Francisco, CA 94105, United States